Effective date: 14.06.2023 r.

The regulations you are reading pertain to the provision of digital content in the form of discount codes and/or digital services as part of our newsletter. It also outlines the rules concerning cookies in relation to the provision of digital content and/or services. 

To access and utilize digital content or services, it is not mandatory to provide us with your data; you have the option to purchase access to the digital content or service. Further information regarding the agreement for providing paid digital content or services can be found in the sales regulations published on our website.

Contact us! If you have any inquiries or questions regarding the content of these regulations, please feel free to contact us at customercare@lovlisilk.com or by phone at +48 664 445 404.
Who provides the digital content or digital service? Lovli Silk Limited Liability Company based in Warsaw at Plac Przymierza 6/9 (03-944). It is registered in the National Court Register under the number KRS 789435 by the District Court for the capital city of Warsaw in Warsaw, XII Economic Division of the National Court Register. The company has a share capital of PLN 5,000 and is assigned the tax identification number NIP: 5272895539 and statistical number REGON: 383550502.
Who does this Regulations apply to? The regulations apply to individuals who utilize the digital content or digital services provided through the newsletter. Recipients encompass consumers, entrepreneurs with consumer rights, and other entrepreneurs.


Explanation of Definitions

This refers to data that is generated and transmitted in digital format. Digital content
This refers to a service that enables consumers to create, process, and store data in digital format, or to access data that is already in digital form. It also includes services that facilitate the sharing and collaborative use of data in digital format, whether generated by the consumer or other users of the service. Additionally, it encompasses various forms of interaction that involve the utilization of such digital data. Digital service
This refers to the monetary amount or digital representation of value that is expected as payment in exchange for the delivery of digital content or digital services. Price
 This document.  Terms and Conditions
They refer to the computer hardware, software, and network connections that are utilized for accessing or utilizing digital content or digital services. These may include:

  • Desktop computers, laptops, or other multimedia devices with internet access (such as tablets or mobile phones).
  • Access to an email account.
  • An active email address.
  • A keyboard or other input device for accurately completing electronic forms.
  • Access to a compatible web browser, such as Mozilla Firefox, Internet Explorer, Opera, Google Chrome, or Safari.
Minimum technical requirements.
General terms and conditions for the provision of digital content or digital services.
  1. As part of the newsletter subscription, you may receive digital content or digital services in the form of materials, such as discount codes or other valuable digital assets. However, it should be noted that this is not always guaranteed, and there are instances where we offer newsletter subscriptions without accompanying materials. The primary benefit of subscribing to the newsletter remains the regular delivery of informative content directly to your inbox.
  1. If we offer you material upon signing up for the newsletter, please note that subscribing to the newsletter is not mandatory to access this material, which includes digital content or digital services. To avail yourself of the digital content or digital service provided through the newsletter, you have the option to immediately gain access by subscribing to our newsletter and providing us with your name and email address as part of the subscription process. Once subscribed, we will deliver the digital content or digital service to the email address you provided during the sign-up.
  2. However, if you choose not to subscribe to our newsletter, you still have the option to access the digital content or digital service by making a payment of 79.99 PLN gross. This payment will grant you access to the digital content or digital service without the need for a newsletter subscription.
  3. Information regarding the availability of digital content or digital services through the newsletter is provided on the sign-up form integrated into our website. In the event that no information is explicitly mentioned about the provision of digital content or digital services through the newsletter, you can still proceed with subscribing to the newsletter and sign up for it.
  4. As part of the newsletter, we send commercial information regarding our products and promotions in our store. This is done for the purpose of direct marketing of our services and products.
  5. By subscribing to the newsletter, you grant us your consent to process your data, which includes your name and email address, for the purpose of sending the newsletter in accordance with the regulations outlined in these Terms and Conditions, as well as the Privacy and Cookies Policy stated on our website.
  6. To subscribe to the newsletter, you can complete and submit the sign-up form that is integrated into our website. Additionally, you have the option to fill out the pop-up window (also known as a pop-up) that appears on our website, sign up on the landing page, or complete the sign-up form embedded within the content of our website.
  7. Upon completing the sign-up form, it is essential to verify your email address through a confirmation process known as the double opt-in mechanism.
  8. If you fail to confirm your email address, we will not be able to provide you with digital content and/or digital services through the newsletter.
  9. The confirmation of the newsletter subscription constitutes the formation of a contract for the delivery of digital content or the provision of digital services. MOŻNA też dodac tu to: By confirming the subscription, you are agreeing with us, and we are obligated to provide you with the agreed-upon digital content or digital services as outlined in the newsletter.
  10. The digital content is delivered by sending an active link that provides access to the digital content directly to the email address you have provided. As for the digital service, it is delivered based on the instructions provided in the message that is sent to you.
  11. To fully utilize the digital content and/or digital service without any limitations, it is necessary to meet the Minimum Technical Requirements outlined in these Terms and Conditions. These requirements define the necessary technical specifications for seamless interaction with the system and for accessing the digital content or digital services provided by us. These requirements include:
  • A computer, laptop, or other multimedia device with internet access.
  • Access to an electronic mail service.
  • An active email address.
  • A keyboard or other device capable of accurately completing electronic forms.
  • Access to an up-to-date web browser, such as Mozilla, Internet Explorer, Opera, Google Chrome, or Safari.
  1. You have the right to withdraw from the agreement for the delivery of digital content or digital service within a period of 14 days from the date of its conclusion.
General terms of providing paid access to digital content or digital services
  1. If you prefer not to share your data with us and choose not to subscribe to our newsletter, you have the alternative option to access the digital content or digital service by making a payment of 79.99 PLN gross.
  2. Paid access to digital content or digital services can be obtained through our online store or by sending us a message requesting paid access in the form of an individual order to our email address.
  3. In that case, please send us a message to the email address provided at the beginning of these Regulations to place such an order.
  4. In the response message, you will receive the sales regulations electronically. This will be provided to you either as an active link or as an attachment to the message.
  5. Alongside the regulations, we will also provide you with the information obligation resulting from GDPR and other applicable laws, if necessary. Additionally, you will receive a VAT invoice as part of the package.
  6. Once the payment is successfully credited to our bank account, we will promptly provide you with access to the digital content or digital service. This will be done through an active link or any other method that you will be informed of in advance. 
  7. To conclude the agreement, it is necessary to accept the regulations by either clicking on the checkbox provided on the online store’s website or by explicitly accepting the regulations through an email message. 
Service newsletter
  1. Your data provided in the newsletter subscription form (name, email address) is processed for the purpose of sending newsletters based on your consent. Remember to confirm your newsletter subscription after receiving the first message (a double opt-in mechanism).
  2. The newsletter service provider is GetResponse S.A.
  3. The provider’s privacy policy is available at https://www.getresponse.com/legal/privacy-policy.
  4. Your data will not be transferred to a third country outside the European Economic Area for the purpose of sending newsletters.
  5. Your participation in the newsletter subscription is voluntary; however, it is necessary to provide your data in the subscription form to send you the newsletter based on your consent (Art. 6(1)(a) GDPR) and to address any claims related to the newsletter distribution.
  6. You will continue to receive our newsletter until you choose to unsubscribe or until we cease sending the newsletter.
  7. In the event of no subscriber activity for 6 months, we reserve the right to discontinue sending the newsletter. In such a case, we will remove you from our subscriber list. However, please note that your address will still be stored in the system used to send the newsletter until any relevant claims expire.
  8. The process of unsubscribing from the newsletter service is straightforward. You can simply click on the active link labelled “Unsubscribe from the newsletter”. Once you exercise this right and unsubscribe, your data related to the newsletter subscription will be retained for a period necessary to address any potential claims. This retention is based on our legitimate interest as the data controller (Art. 6(1)(f) GDPR). If you have any objections regarding the processing of your data in this manner, you are welcome to contact us by sending a message to the address provided in these Terms and Conditions.
  9. In addition to clicking the unsubscribe link, you can also send an email to the address provided in these Terms and Conditions to unsubscribe from the newsletter service. Upon receiving your email, we will promptly remove you from the subscriber list of the newsletter program.
  10. Your data is stored in the system of the newsletter service provider, which is utilized for sending the newsletter. As a result, the newsletter service provider has access to the data processed within the system.
  11. The personal data provided during newsletter subscription may be transferred to the following entities: the IT system maintenance and hosting service, the email service provider, the newsletter service provider, and third-party entities that support us in the newsletter-sending process. We have established appropriate data processing agreements with these entities or have authorized them to process data on our behalf as part of our newsletter operations.
  12. As with any data processing scenario, you have certain rights regarding your data. These rights include the right to access your data, request a copy of it, the right to rectify any inaccuracies, request deletion of your data, restrict its processing, the right to data portability, the right to object to the processing of your data, and the right to withdraw your consent at any time. These rights provide you with control and transparency over how your data is handled.
  13. It is important to note that if you choose to withdraw your consent to the processing of your data, it will not affect the lawfulness of any data processing that was conducted based on your consent prior to its withdrawal. 
  14. You have the right to lodge a complaint with the President of the Office for Personal Data Protection if you believe that the processing of your data violates applicable data protection laws.
  15. The email address you provide to us, which is stored in the newsletter delivery system, may be transferred to the Meta platform to create a target group for advertising within the Meta service. 
  16. We would like to assure you that the Meta platform has implemented adequate processes and procedures to maintain the confidentiality and security of the email address that is transmitted to them.
  17. The registration pages, including registration forms and pop-ups, are generated using the newsletter delivery system.
  18. The newsletter service provider offers analytical and statistical functions that collect information, including the number of views on specific pages.
  19. For more detailed information about the data obtained and how it is handled, we encourage you to visit the newsletter service provider’s website. 
  20. The processing of data within the newsletter does not involve making automated decisions that directly impact your rights and obligations. However, through profiling techniques, we may personalize the content you receive based on your interests and behaviour. 
Withdrawal of consent to data processing.
  1. Processing of data for the purpose of sending newsletters is based on your consent.
  2. You have the right to withdraw this consent at any time at your discretion.
  3. If the processing of your data was based on your consent, the withdrawal of your consent does not affect the legality of the processing carried out before the withdrawal.
  4. Please be aware that even if you choose to withdraw your consent, your data may still be retained in the newsletter system.
  5. In this case, we process your data based on the legitimate interest of the data controller, which is to maintain a record that a specific email address was added to our newsletter database. 
  6. Your data will be stored until the supervisory authority can conduct an assessment to verify the legality of the data processing activities associated with the newsletter service provided by us.
Subject rights to personal data
  1. At any time, you have the option to send an email to the provided email address to inquire about the processing of your data by us.
  2. Under GDPR, individuals have the following rights related to the processing of their personal data:
  1. The right of access to information and duty to inform means that every person whose data is being processed has the right to know what is happening with their data.
  2. The right of access to personal data means that if you, as the data subject, request access to your data, we, as the data controller, are obligated to provide you with that information. We must fulfil this duty promptly, no later than within one month. If it is not feasible to provide a complete response within this timeframe, we are obliged to at least inform you whether we process your data and may extend the deadline by an additional two months to provide a comprehensive response to your request.
  3. The right to rectification of personal data grants you the ability to request the data controller to rectify any inaccurate data or complete any incomplete data concerning you. 
  4. The right to the erasure of personal data, also known as the right to be forgotten, allows you to request the deletion of your data from our records as the data controller. Upon your request, we are obliged to erase your data and, if possible, inform any other data controllers to whom we have disclosed your data about its erasure. Additionally, if we have made your data public, you have the right to request its deletion by other data controllers. As the data controller, we are also obligated to inform you, upon your request, about the recipients to whom your data has been disclosed for erasure purposes.
  5. The right to restriction of processing of personal data allows you to request the limitation of the processing of your data. This right can be exercised in various situations, such as when you believe that the processed data is inaccurate, or when you consider that we no longer need your data for processing. 
  6. The right to object to the processing of personal data grants you the ability to express your objection to the processing of your data by the data controller. 
  7. The right to data portability allows you, under specific conditions, to request that your data be transferred directly to another data controller of your choice. 
  8. The right to complain means that if you believe that the processing of your data by us violates the law, you have the right to file a complaint with the President of the Personal Data Protection Office.
  1. Remember that not all of these rights will always apply to you in every case. This does not indicate any bad faith on our part but rather reflects the nature of legal regulations. 
Contact form
  1. We provide you with the option to contact us through a contact form on our website or via email. The data you provide us through the contact form, including your email address, order number, and other information submitted, will be processed by us for electronic communication with you.
  2. When you contact us via email, you provide us with your email address as the sender’s address. You may also include other personal data in your message.
  3. The legal basis for processing your data in this case is your consent, which is given by initiating contact with us.
  4. Once the communication with you is concluded, we may archive the correspondence. The archival period will not exceed the limitation period for claims resulting from applicable legal regulations.
Cookies and tools implemented on the website
  1. This website, like many others, uses cookies.
  2. Cookies are small text files that are stored on the device you use while browsing websites. They can be accessed by us (referred to as “first-party cookies”), which we use to ensure the proper functioning of this website, and improve our services, and also by systems owned by other entities whose services we utilize (known as “third-party cookies”).
  3. Remember that you have the right to change the cookie settings in your browser and on our website. You can adjust your preferences regarding the use of cookies, including accepting or rejecting them, through the settings available in your browser. Additionally, on our website, we provide options for managing cookie settings to ensure they align with your preferences.
  4. Our website incorporates various tracking technologies, including:
  5. Social media plugins: These are used to facilitate social media interactions and may redirect you to our social media profiles, such as Facebook and Instagram.
  6. Analytical and marketing tools: We utilize tools such as META (Facebook) Pixel and Google Analytics for analytical and marketing purposes.
META (Facebook) Pixel
  1. This is a code snippet referred to as an analytical tool, which is implemented on our website. It enables targeted marketing efforts towards individuals who have visited our website or have shown interest in our activities. 
  2. The data collected through the analytical tool is primarily anonymous and may include information such as location, gender, age, and online activity. It is important to note that this data is not directly linked to your identity. 
  3. META (Facebook) Pixel is a tool that assists us in evaluating the effectiveness of our marketing activities. 
  4. You can find more detailed information about the META (Facebook) Pixel tool on the provider’s website at: https://www.facebook.com/business/help/742478679120153?id=1205376682832142

For a comprehensive understanding of our obligations and information regarding our presence on the Meta platform, we provide our complete information obligation in the following document: https://drive.google.com/file/d/16pHO5J8ZFDD-o6qzj7es7tloznkhmkJs/view?usp=share_link

Video materials and cookies.
  1. We embed audiovisual materials from YouTube and Vimeo services on our website. 
  2. To provide this functionality, cookies from Google LLC and Vimeo Inc. are utilized. 
  3. These cookies are automatically generated when you play audiovisual content from these services.
Legal disclaimer
  1. The digital content and/or digital service provided on our platform is educational. It is important to note that the information presented is not intended to serve as a substitute for individual expert advice. 
  2. The content provided on our platform is a result of our intellectual creativity and is protected by copyright law.
  3. Unauthorized use of the provided content beyond the permissible personal use may have legal consequences, including potential criminal and civil liability.
  4. If you have any doubts or questions regarding the legal nature of the provided content or how you can lawfully use it, we encourage you to contact us directly. 
Complaint procedure
  1. If you have any complaints regarding the functioning of this website, newsletter, or the provided digital content or digital service, we encourage you to contact us directly. You can submit your complaints to us via email at customercare@lovlisilk.com.
  2. We will review each complaint within 14 days and respond to email.
  3. You also have the option to pursue out-of-court methods of complaint resolution and seeking claims. You can consider the following options:
  4. Permanent consumer court: You can approach the permanent consumer court to seek resolution for any disputes arising from the concluded contract.
  5. Provincial inspector of the Trade Inspection: You can contact the provincial inspector of the Trade Inspection and request mediation proceedings to amicably settle the dispute between us.
  6. District (city) consumer ombudsman: You can seek assistance from the district (city) consumer ombudsman who specializes in protecting consumer rights.
  7. Social organizations: You can also reach out to social organizations whose statutory task is to protect consumers for guidance and support in resolving your complaint.
  1. You can also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr.
  2. The platform is used to settle disputes between consumers and entrepreneurs who seek an out-of-court settlement of a dispute related to contractual obligations arising from an online sales contract or service contract.
Your Duties. As a user of this website, you are obligated to:

a) Provide only true, current, and necessary data in the provided forms and promptly update the data. 

b) Use the content, services, and functionality provided by the website in a manner that does not disrupt the functioning of the website and complies with applicable laws, the Terms and Conditions, as well as the customs and rules of social coexistence. This includes avoiding actions that may disrupt the experience of other users. 

c) Not provide or transmit any content that is prohibited by applicable laws, particularly content that infringes upon the property rights of third parties or violates their rights within the framework of the website. 

d) Not post any unlawful content, such as sending or posting unsolicited commercial information (spam), or content that violates the law. 

e) Not modify the provided content without authorization. 

f) Do Not take actions aimed at obtaining information that is not intended for you.

Change of Terms and Conditions
  1. This Regulation may only be amended for the reasons specified below. The amended Regulation comes into effect 14 days after the notification of the change. In the event of a change to the Regulation, you have the same rights as in the case of subscribing to the newsletter, including the right of withdrawal.
  2. The Regulation may be amended due to the following reasons:
  • The need to adjust the Regulation to the provisions of applicable law and to comply with recommendations, interpretations, decisions, rulings, or court decisions of public authorities that affect the content of the Regulation.
  • The introduction of new services or changes to the scope or nature of existing services.
  • Changes in the technical conditions of service provision.
  • Changes in the scope of our business and organizational changes within our company.
  • Correction of stylistic, linguistic, or other errors that do not have a substantive character.

Your purchases (0)

Your cart is empty